Refund Policy
1. No Refunds on Digital Products
All sales of digital products, including downloadable files, templates, and other digital content, are final. Due to the nature of digital goods, we do not offer refunds, exchanges, or cancellations once the purchase has been completed.
2. Exceptions for Technical Issues
If a technical issue prevents you from accessing or using the purchased digital product, please get in touch with us at info@craftedjoy.store. We will try to resolve the issue, including providing a replacement file if necessary.